Regardless of where you are in your business journey. Growing a business and a brand presence isn’t easy, but with personality-packed design on your side it becomes simpler. Because when people have something to remember you by, you can quickly become a staple in their everyday lives.
Design Intensives are one-day-projects focused on either building your visual branding or customising your website template so you can launch with confidence and get a leg up on leaving your (Bite)mark.
Which makes your website that much more important. But for us, it doesn't stop with making you look legit.
A website by Bitemark acts as a well-oiled money making machine and a work of art that you're itching to show off. Think: your branding and mission at the forefront, engaging layouts designed to hold your readers' attention, interactions that create an immersive experience, user-friendly navigation, and a good portion of strategy to convert casual visitors into loyal customers.
Website strategy
Wireframe
Content map
Custom design
Responsive development
Integrations
Fundamental SEO
Communication with team
Video training
30-day technical support
2 rounds of revisions
Because a good story makes people feel. It gives your products/services meaning beyond their function, and makes those who resonate view your brand through different more loving eyes.
So forget about pretty colours and fonts for a second. We'll give you so much more than that: a true identity that brings what's on the inside to the outside, using the visual language—to create design that captivates, not just decorates.
Strategy discovery
Creative directions
Concepts
Logos
Colour palette
Typography system
Add. brand elements
Brand guidelines
2 rounds of revisions
By starting with a comprehensive understanding of your competitive landscape, your target audience, and you, your brand strategy becomes the basis for every move you make in your business—visual or otherwise.
Free from speculation and room for misinterpretation: your personal 'brand bible' is built on solid research, analysis, and planning to give your business a foundation from which to grow, and a singular place in culture as a whole. You'll be referencing your strategy deck a lot. Promise.
30+ page brand bible
Actionable design, marketing, copy, and business solutions
2-3-hour strategy session
Market research
Exploration exercises
2 rounds of revisions
Website audit
Brand audit
Art direction
Social media design
Monthly retainer
Consulting
Packaging design
Merch design
[Insert your need]
Through conversations, in-depth questionnaires, and internet-browsing, we gather insights from you, your industry, and your consumers. It’s how we immerse ourselves in your world and understand where you’ve been, where you’re now, and where you want to go. Once we unearth what’s already working and what’s holding you back, we can start pinpointing necessary solutions to help you achieve your most ambitious goals.
Equipped with a broad range of information, we now dig deeper during a strategy workshop via video call. Coupled with our thorough research, the questions asked during this phase will lead to new brand and personal discoveries. It's a therapy session for your business.
The level of strategy development varies, depending on your current understanding and what we see necessary to achieve your goals. We assess the gap and advise on your options in phase 1. One thing, however, is always true: every project is more successful with a robust strategic approach. So that's precisely what we provide.
We deconstruct all findings and identify patterns to develop a concept for a brand and/or website that will thrive online and offline, now and in the future. This is when the strategy comes to life through visuals. Or as we like to say: when the intangible becomes tangible.
We discuss, test, and redo the design in a joint effort until it’s just right. When is it right? When it’s built to achieve the goals we set in the beginning. And when you feel good about it. There are two rounds of revisions built into every bespoke project (because we've never needed more), although more can be added as needed.
We can help execute the new identity and design across all touch-points with post-launch support in the form of collateral (such as monthly social media graphics), consulting, and more to present your brand in the best light, always.
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First off, we have a signature approach that we're so proud of that we dedicated an entire page to it.
But our one true (inimitable) superpower are the brains and eyes of the few people behind Bitemark. Our innate understanding of people, how we see and interpret the world, our intuition and personal experience... that's what helps us translate the intangible—a feeling, a personality—into solid visuals the way we do: through a lens of storytelling.
It's this emotional layer, this pull, why people come to us specifically after looking through 300 portfolios...
Not every brand needs or even has a grand, deep backstory that leads to an intellectual concept. But, every brand can tap into its sea of (often seemingly irrelevant) information to add an element of joy and surprise to its experience. We find those gems in your anecdotes, cultural moments, and even historic events, and shape them into a bigger story that doesn’t just tell but shows who you are and what you stand for. It's "vibes" and substance combined to create a world your audience can’t wait to step into.
For the most part, Martha (founder and lead designer) and you! We believe that two brains are better than one. At the same time, the best and fastest results typically require more intimate settings. That's why we keep the collaboration within a super small team. Again, oftentimes it's just you and Martha. For websites, we get our resident Webflow developer Harry involved.
For tasks that require very specialised talent, e.g. intricate illustrations and 3D work, or go beyond our design services, e.g. copywriting, we call in support from our creative network. Rest assured, we make sure that you're in the best hands—and we'll let you know who will be involved in your project, so you're always in the know.
In the past, we've partnered with creative service providers, jewellery brands, furniture brands, photo booth rentals, design studios, optometrists, real estate agents... B2B, B2C, D2C... the list goes on.
Safe to say we don't have a niche in the strict sense. Really, we're in the business of H2H: human to human, because people buy from people. That's a principle true no matter the industry. Not confining ourselves to one type of business keeps our ideas fresh and means we can bring a true third party perspective to your brand.
Design and strategy can sometimes be subjective. That's why open communication is such a big part of our process. If something feels off, let us know. We're always available to discuss the reasoning behind our strategic choices. Our goal is for you to be confident about our decisions and excited about the outcome. And we'll keep making adjustments until that's achieved. But also, you'll probably like to hear that we have a 100% client satisfaction track record—because we listen and take your thoughts seriously.
100%! Whether you're starting from ground zero in your journey or seeking to improve your existing brand, we'll jump in where you need us. From audits to templates to full-blown websites, there's an option for everyone—regardless of budget and timeline. Send a general inquiry to find out what your next steps should be.
1) You inquire here. 2) We get on a discovery call. 3) You get a proposal and (hopefully) decide to work with us. 4) You sign the contract, pay the deposit, and enter your client portal. 5) We bring your vision to life. A more detailed process breakdown will be shared in your proposal and during the project—bitesized so you're in the know but not overwhelmed. Sounds good?
We (= Martha + you) have an open 15-30 minute chat to see if we'd mesh and how we can help within your budget and timeline. Sometimes, we refer to these calls as free consultations because we share first ideas and friendly advice. We won't interrogate you. It's really not scary—pinky promise. But we are curious and want to get to the bottom of what you really need to reach your goals. So be prepared to get questioned about your business.
Absolutely! Sometimes, a brand needs to be tweaked, not reinvented. But if you're thinking about making changes, it usually means that something isn't working. We'll offer an audit to identify the weak points in your brand. Then we come up with a plan of action to ensure brand continuity while addressing the issues.
Honestly, seamless, collaborative, and results-focused. You'll see!
After trying, testing, and refining, we've got 'efficient but thorough', 'organised but flexible', down to a T. And because no one’s the same, we even let you customise parts of your experience, meaning you get to pick if you want another call or if said call should rather be an email…
We choose the platform based on the goals of the project. Though Webflow is our favourite, we also work in Shopify for product-based businesses and Showit for clients with a tighter budget who want more creative control over their website after our time together comes to an end. All of our purchasable website templates are built in Showit. We'll determine the best option for you on your consultation call.
Good to know: Every web project includes 1:1 training so you can confidently update or tweak your website yourself if you choose to do so.
Short answer: yes.
A well-built website is the biggest revenue-generator and community-builder for a business, so investing in one is always a good idea. That said, a website relies on cohesive visuals and strategy to work.
The route that you take to get there, however, is completely dependent on your budget and your timeline. It may very well be a mix of DIY and (semi) custom. For example, if you don’t have branding and you’re working on a modest budget, then it might be wise to start with a Design Intensive and then either customise one of our Showit templates yourself or have us do it for you.
If you're starting from scratch with a good budget, we recommend the whole shebang: professional brand strategy, brand design, and a custom website. In that order.
If you’re wondering which option is right for you, feel free to fill out the contact form above to schedule a free consultation call. We can figure it out together.
It depends. We'll evaluate if your current visuals align with your overall strategy—including your messaging, your audience, and your goals. If your visual identity represents your business well, then we can move ahead with further building out your brand.
If we don’t feel that your current branding does your business justice, then we’ll advise you to book either a full-service project or a Design Intensive before working on anything else. We do this because we care and don’t want you to waste your money on design that won’t serve its purpose.
Nope. Words aren't what we do best so we leave it to the specialised copywriters, but we're happy to send you a list of our trusted collaborators. That way, you don't have to rummage through the world wide web.
The same applies to photography.
Design Intensives have a much shorter timeline, lower price tag, and depend more heavily on your input, while our full-scale projects are more robust and give you time to let ideas marinate for longer.
For branding that means: we create a visual identity that strategically conveys your message based on your understanding of your target market, business, and offer(s). You’ll get an in-depth questionnaire that gets you thinking about all of this. Based on this, we'll come up with creative concepts. But we don’t actively develop your brand foundations together like we would during a full strategy + design project.
For websites that means: you might not get all the bells and whistles a custom website build offers. What you will get, however, is a digital home base that feels unique—despite being based on one of our templates—captures interest, and converts visitors into buyers. The things that really matter so you can start making more money more quickly.
Process-wise, we're cutting out a lot of the back and forth by dealing with feedback and revisions in real time. That means less time spent on presentations and meetings, more time spent designing.
Do you want professional branding or a website that's tailored to your goals? Are you on a modest budget? Do you expect things in your business to change quickly, and/or want to be able to launch ASAP? Can you make decisions quickly? Do you know your target market and business well? If the answer to all of this is yes, then the Intensive was made for you!
If you need help deciding whether a full project or a Design Intensive is the better fit for you and your business, feel free to reach out to hi@bitemark.studio.
A Design Intensive is an investment in our time rather than a set of deliverables. That means the outcome can vary depending on your priorities, the complexity of your design, and the speediness of your feedback. We can’t promise any amount of deliverables but with efficient communication, you'll get a minimum of logo, colour palette, and type suite guaranteed. In the past, we've always had time for extras such as brand elements, Instagram templates, and stock photo sourcing. See examples.
Zero problem! While we're based in Europe, the majority of our clients are US-based. In such circumstances where the time zones are too different, we'll simply adjust the schedule: The Intensive will be split in half so that it’s two half days instead of one full day. So even if your time zone is wildly different from ours, don’t be discouraged. We've got a plan!
Yes, yes, and yes! Send any requests to hi@bitemark.studio.
To get a precise quote for your project, not a general "starting from" price, inquire here and we'll schedule a 15-30 minute discovery call to understand your unique requirements. Following that, we'll send over a proposal within 48 hours. This will, amongst other things, include a price breakdown for the exact services you'll need.
We require a minimum 20% deposit to reserve your spot in our calendar. After that, you can split the remaining balance into instalments of up to 5 payments. This means you'll have up to 6 months to pay off your investment.
This depends on a) the platform and b) the specific plan you choose.
For the most up-to-date and accurate pricing information, it’s best to visit each platform’s website or contact their sales team directly. But, when you hire us to build your website, you can skip this step. Because we’ll determine the best option with you.
Flexible! If you need design or strategy support on a continual basis, schedule a discovery call and we can create a retainer specifically for you.
With a deep understanding of your brand's essence and its context plus a whole lot of creativity, we develop visuals that uniquely capture what you stand for. With us, your brand becomes its own little universe that people wanna linger in and explore, cleverly situated within its broader ecosystem. This is what sets your brand up to thrive, both online and in the space where 'Ctrl+Z' doesn't work: the 'real' world. Now and forever.
